At Colors Cart Shop, your satisfaction matters to us. We stand by the quality of our products and want you to feel confident when shopping with us.

Returns & Eligibility

• Due to the nature of our products, all sales are final once opened or used.

• Unopened and unused items may be eligible for return within 14 days of delivery.

• To qualify, products must be in their original packaging, sealed, and in resellable condition.

Refunds

• Once your return is received and inspected, we will notify you of approval or rejection.

• If approved, a refund will be issued back to your original payment method within 5–7 business days.

• Shipping costs are non-refundable.

Damaged or Incorrect Items

If you receive a defective, damaged, or wrong item, please contact us within 72 hours of delivery with your order details and photos of the issue. We’ll be happy to arrange a replacement or refund.

How to Request a Return

1. Contact our support team at [Your Support Email] with your order number and reason for return.

2. Wait for confirmation and return instructions.

3. Ship the item back to us securely in its original packaging.

Important Notes

• Colors Cart Shop is not responsible for lost or stolen packages after confirmed delivery.

• We do not accept returns on promotional, clearance, or sale items.